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Fraud, Scams and Phishing Alert
A few tips to help you protect your personal information from telephone
or e-mail phishing scams are listed below:
Computer Security Tips:
Protect your computer through the use of Anti-Virus software and firewall protection.
Never respond to an unsolicited e-mail containing links.
- Never respond to an e-mail requesting that you provide personal information to verify an account or to re-activate that account or service.
- Remember, NWLA Federal Credit Union does not contact customers via e-mail requesting a customer to provide personal secure information, such as a PIN or passwords.
Telephone Security Tips:
- If you receive an e-mail requesting that you dial a certain number, do not call the number. Contact NWLAFCU customer service immediately at 1-800-NWLAFCU (1-800-372-5438).
- Do not provide your personal secure information to an unsolicited caller.
- Never respond to a phone call or voice mail service asking you to verify account information or reactivate a bank service.
Please be aware that legitimate calls from NWLAFCU are made often, but the agents only ask for confirmation of certain activity on a debit card. No sensitive information is requested.
If you believe you are a victim of fraud or have been the recipient of suspicious communication, call or contact Regions immediately at . NWLAFCU customers can also forward any suspicious email to nwlafcu@nwlafcu.org
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